Refund Policy
Refund Policy
Refund Policy
At Safe Space Cumberland Inc., we strive to ensure your satisfaction with our products. Please read our refund policy carefully before making a purchase:
1. Refunds:
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We do not offer refunds for purchases made through our website or in person at our location.
2. Exchanges for Damaged Items:
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If you receive a damaged item, we are happy to exchange it for a replacement of the same item.
3. Exchange Process:
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To exchange a damaged item, please follow these steps:
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Contact us at safespacecumberlandinc@gmail.com within [number of days] days of receiving your order to report the issue and request an exchange.
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Ship the damaged item back to us at: Safe Space Cumberland Inc. 1019 Virginia Ave Cumberland, MD 21502
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You are responsible for paying the shipping costs for returning the item.
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Once we receive the damaged item, we will inspect it and send you a replacement item promptly.
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4. Contact Us:
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If you have any questions or concerns about our refund policy or need assistance with an exchange, please contact us at safespacecumberlandinc@gmail.com.